Returns & Refunds

We want you to be happy with your purchase. If you change your mind or receive an item that does not meet your expectations, our returns policy is here to help.

1. Return Window

You may request a return within 14 days of receiving your order. The item must be postmarked within this period for the return to be accepted.

2. Condition of Items

Items must be returned in their original, resaleable condition:

• Unworn, unwashed, and unused
• All original tags attached
• Original packaging where possible

Items that show signs of wear, damage, or missing tags may be refused or subject to a reduced refund.

3. How to Request a Return

To start a return:

1. Email us at contact@stay-a-child.com with your order number and reason for return.
2. We will send you a return label or instructions within 2 business days.
3. Pack the item securely and ship it back.
4. Once we receive and inspect the item, we will process your refund.

4. Refunds

Refunds are issued to the original payment method within 5–10 business days of us receiving the returned item. Return shipping is at your cost unless the return is due to our error (e.g. wrong item sent, defective product).

5. Exchanges

For a different size or colour, we recommend placing a new order and returning the original item. This ensures the fastest turnaround.

Last updated: 2026. [Company Name]